Privacy Policy

Last updated:

Welcome to Sahua - Group Voice Chat. Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you use our app and services.

1. Information We Collect

• Account Information: When you sign up we may collect your username, email address, phone number, profile picture and any information you provide in your profile.
• Voice & Usage Data: Metadata about voice sessions (timestamps, room IDs, duration), logs about app usage and connection quality. We do not store raw audio from users unless explicitly stated and with user consent (for example, when a user records or requests a transcript).
• Device & Diagnostic Data: Device model, operating system, IP address, crash logs and analytics data to improve app performance.
• User Content: Any messages, recordings or content you submit in public rooms or that you explicitly record and upload.

2. How We Use Your Information

We use the information we collect to provide, maintain and improve our services, and for the following purposes:

• To create and manage your account and communicate with you.
• To operate voice rooms, enable connections between users, and support real-time features.
• To improve quality, diagnose technical issues and monitor usage patterns.
• To enforce our Terms of Service and comply with legal obligations.

3. Sharing and Disclosure

We do not sell your personal information. We may share information in limited circumstances:

• With service providers who help operate our service (hosting, analytics, customer support).
• To comply with legal process, law enforcement requests, or to protect the safety and rights of users and our platform.
• If we are involved in a merger, acquisition, or asset sale.

4. Data Retention

We retain data as long as necessary to provide the service and for legitimate business purposes. Users may request deletion of their account and personal data as described on our Delete Account page.

5. Security

We implement reasonable technical and organizational measures to protect your data. However, no online service is completely secure; please use caution and avoid sharing extremely sensitive personal information within the app.

6. Children

Sahua is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child’s information has been collected, please contact us immediately.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. To exercise these rights or for privacy inquiries, contact us at:

Phone: +1 915-224-5870
Email: support@sahuatech.com

8. Third-Party Services

Some functionality uses third-party services (for analytics, crash reporting, and real-time communications). These services may collect data in accordance with their own privacy policies.

9. Changes to This Policy

We may update this policy from time to time. When material changes occur, we will provide notice in the app or by other reasonable means.

10. Contact Us

If you have questions about this policy or our practices, please contact us:

Phone: +1 915-224-5870
Email: support@sahuatech.com